Twelve Solutions offers a range of programmes to organisations who regard service delivery as key to driving the business forward.
Training is either classroom or computer based. Classroom based training is delivered by experienced customer service consultants and our classes provide exercises and hands-on activities. Training can either be delivered at customer sites, eliminating the need for costly travel for employees or off site; in a more relaxed atmosphere for the participants.
Our courses are customised to reflect the customer's business process, making the training more relevant. Our training materials are therefore tailored to address your needs. We can also custom-build training programs to address specific learning gaps or service industries.
Contact us for more details and registration.